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Alexa Scripts for Airbnb

You sit down at 10 p.m. to write the welcome message for your new Echo Dot 5, and 40 minutes later you are still re-reading the same paragraph wondering why it sounds like an airline safety card. The hard part of getting voice routines into a rental is not the routine builder. It’s finding language that doesn’t sound like corporate hospitality and doesn’t sound like you wrote it on a phone in a parking lot.

These Alexa scripts for Airbnb are written by a host who has run the same lines through actual guests and watched what worked. The scripts below are copy-and-paste ready. Pick the tone that matches your property, swap a couple of nouns, and you’re done. Three versions of each — short, warm, and luxury — so you can match the voice you already use in your check-in messages. If you haven’t built a routine before, the Echo welcome script Airbnb walkthrough shows where each block goes inside the Alexa app.

When to use these templates

Use these when you’re setting up a new Echo in a rental, when you’re refreshing the welcome message after bad reviews about “confusing tech,” or when you’re migrating a property from a paper binder to voice. The scripts cover the five places guests most often need spoken language: arrival, wifi, the house manual, checkout, and the local guide.

Each script is meant to be the action of an Alexa routine — the “Alexa Says” step. Routines are built in the Alexa app under More then Routines. Trigger phrase is up to you, but keep it plain. The whole point of a script is that the wording does the heavy lifting, not the trigger. For longer-form orientation that guests pull on demand — checking towels, parking, or the hot tub — the Alexa house manual script covers a fuller body.

The arrival script — copy and paste

Trigger phrase: “Alexa, I just got here.” This is the line a guest will say after they walk in, drop a bag, and breathe out. The script needs to do three things: welcome them, hand off the practical info, and get out of the way.

Short version

“Welcome in. The wifi network is PROPERTY_NAME, password is PASSWORD, all lowercase. Trash and recycling are under the kitchen sink. Have a great stay.”

Warm version

“Hey, glad you made it. The wifi network is PROPERTY_NAME and the password is PASSWORD — all lowercase, no spaces. Coffee and a small welcome basket are on the kitchen counter. If you say ‘Alexa, good night’ later, the lights and Ecobee Premium thermostat will settle down for bed. Make yourself at home.”

Luxury version

“Welcome to PROPERTY_NAME. Your wifi network is PROPERTY_NAME and the password is PASSWORD, lowercase. There’s a small selection of teas, coffee, and bottled water in the kitchen for your arrival. The thermostat is set to a comfortable temperature; feel free to adjust to your preference. When you’re ready to wind down, simply say ‘Alexa, good night.’ Enjoy your stay.”

If you want a deeper teardown of the arrival flow with all three versions side by side, the Airbnb Alexa welcome script teardown walks through which lines guests actually thanked hosts for in reviews.

The wifi script

The single most-used voice routine in any rental. Trigger phrase: “Alexa, what is the wifi.” The wording matters because Alexa needs to read it slowly enough that a guest can type it on the first listen. The full pattern, with examples for hard-to-pronounce passwords, lives in the dedicated Alexa wifi password script reference.

Short version

“The network is PROPERTY_NAME. The password is PASSWORD, all lowercase, no spaces.”

Warm version

“The wifi network is PROPERTY_NAME, and the password is PASSWORD — all lowercase, no spaces. If you need it slower, just ask me again. The signal is strongest in the kitchen and living room.”

Luxury version

“Of course. The network name is PROPERTY_NAME. The password is PASSWORD, all lowercase, with no spaces. The fastest connection is in the main living area; an Eero 6+ extender covers the back bedroom for video calls. Please ask again any time.”

The checkout script

This is the line a guest hears the morning of departure if you build a scheduled routine that fires an hour before checkout time. The script needs to be helpful without nagging. Hosts who want a longer breakdown of timing, gentle versus firm wording, and the chained-routine that runs after the door locks should see the Alexa checkout script for Airbnb deep-dive.

Short version

“Quick reminder: checkout is at 11 a.m. Please put towels in the tub and start the dishwasher if there are dishes. Safe travels.”

Warm version

“Friendly heads up — checkout is at 11 a.m. today. Towels in the tub, dishwasher started if there are dishes, and just pull the door behind you when you leave. Hope you had a great stay. We’d love a quick review when you get a chance.”

Luxury version

“A gentle reminder that checkout is at 11 a.m. There’s no need to strip the beds, but please leave used towels in the bathtub and start the dishwasher if needed. The Schlage Encode lock will engage behind you. Thank you for staying with us — we hope to welcome you again.”

The local guide script

Trigger: “Alexa, what is good around here.” The local guide script earns its keep when guests have just arrived and haven’t unpacked yet. Keep it to three or four very specific recommendations, not a Yelp recap. The full pattern with neighborhood-by-neighborhood examples is in the Alexa local guide script library.

Short version

“Coffee: BAKERY_NAME, two blocks east. Dinner: RESTAURANT_NAME, walk south five minutes. Groceries: GROCERY_NAME, one mile up the main road.”

Warm version

“Three favorites within walking distance. Coffee in the morning at BAKERY_NAME, two blocks east — their cinnamon rolls go fast. Dinner spot we send everyone to is RESTAURANT_NAME, five minutes south. For groceries, GROCERY_NAME on the main road has everything you’d need.”

Luxury version

“A few personal recommendations within easy reach. For morning coffee and pastry, BAKERY_NAME, two blocks east. For an exceptional dinner with local cuisine, RESTAURANT_NAME, a five-minute walk south — reservations recommended. For provisions, GROCERY_NAME on the main road carries fresh produce and a small wine selection.”

How to customize the wording

Alexa pronounces some things oddly. Run a draft through the Echo Dot 5 before you commit. Common fixes:

  • Spell out wifi passwords as a string of letters and numbers, not as a single word, or Alexa will mash them together.
  • Use commas where you want a pause. Alexa actually respects them.
  • Avoid em-dashes in the spoken text — they read awkwardly out loud.
  • If a brand or street name is mispronounced, write it phonetically inside the script. The guest won’t know you cheated.

If you want a custom version that matches your specific property tone, an AI prompt like this works well: “Rewrite this Alexa script for a [property type, location, vibe] in a tone that matches a host who is [warm, brisk, polished]. Keep it under 60 spoken words.” Paste your draft, paste the property details, and you’ll get back something usable in one pass.

Where to put the trigger card

One small card next to the Echo. List the five trigger phrases in plain English, with the words “say:” in front of them. Guests need permission to talk to the device — that little prompt is the permission. A QR code linking to a single-page guide on your property site is a nice extra, but not required.

Privacy and disclosure

Disclose the Echo in your listing description, place it only in shared rooms (never bedrooms or bathrooms), and never read the wifi password aloud through the Echo if you’re worried about the activity log — speak the network name only and put the password in the printed welcome book. For listing disclosure language hosts actually use without spooking guests, the listing disclosure templates in the privacy section have ready-to-paste examples. Cameras, if any, should be outdoor only — a Ring Video Doorbell or Eufy E340 is fine; indoor cameras are not appropriate.

FAQ

How long should an Alexa script be?

Aim for under 60 spoken words for any script a guest triggers themselves, and under 90 for a scheduled message they’ll hear in the background. Long scripts get tuned out fast. Guests can’t rewind a voice line. If a script is creeping past 90 words, it almost always means two routines have been crammed into one — split them and pick a separate trigger for each.

Can I use these as Alexa guest script examples for any platform?

Yes. The wording is identical whether you’re listing on Airbnb, VRBO, Booking, or running direct bookings off your own site. The only thing that changes is the welcome line at the top — some hosts personalize it with the guest’s first name via a one-time scheduled routine on the day of check-in. Most don’t bother and the scripts work fine generic. The full pattern set is in the Alexa guest script examples library.

Should the script mention the smart lock?

No. Smart locks should not be voice-controlled by guests, and the script should not invite them to try. Door codes go through your booking platform message, not Alexa. Better still, hosts who want each booking to have a unique code can automatically generate a fresh door code per booking so the lock never speaks aloud at all. Keep the spoken scripts to wifi, lights, heat, and small property orientation. Lock anything safety-critical out of the routine builder entirely.

What if my guest never says any trigger phrase?

Most won’t, on the first night. The card next to the Echo plus a single mention in the welcome message you send through the booking app gets adoption to roughly 60 percent by the second day. The scripts that fire automatically on lock unlock or schedule still run regardless — the voice triggers are bonus, not the foundation.

Related reading

Where to go next

Pick the tone, paste the script, run it through the Echo once before the next check-in, and you’re done. The whole point is that the wording sounds like a host who lives there, not a tech demo.